Software Implementation
We see our success through your success.
System Implementation Services
Our implementation team provides project management assistance to help you quickly realize the return on your software investment.
Xperia provides an implementation guide to help customers integrate the Comprehensiv™ ERP solution into their business. Software Analysts assist with the implementation and use of the software by evaluating business operations and matching the software's capabilities to the company's business practices.
Our Proven 5-Phase
Implementation Methodology
We guarantee a footwear and apparel software solution and implementation that performs as promised. We ask lots of questions up front and establish an open dialog with our clients. Our process results in faster and more successful implementations.
Requirements Definition
This phase consists of gathering business processes and data requirements, interface definitions, and functional specifications that accurately reflect your business needs. We work closely with your team to identify business processes, which are matched to system functionality and used to conduct milestone reviews. The results are finalized into a requirements document and presented for approval.
Solution Analysis and Design
During this phase, we identify those requirements that must be addressed. This phase consists of analyzing and designing the specific technical components to satisfy your requirements. Plans are outlined for data conversion, testing and acceptance criteria, training, system capacity, and backup and recovery. Upon your review and acceptance of the design, Xperia will proceed with the Development and Testing Phase.
Development, Testing and Training
If necessary, as components are designed and approved, program modifications begin. Milestones are defined and measured for progress throughout the development phase. The training coordinators, to ensure minimal errors and maximum reliability, perform quality assurance and testing. User training occurs during this phase.
Operational Assurance Review
This includes performing any required data conversion, conducting a "live" test to demonstrate the completed functional application. Upon acceptance a "go live" production date will be established.
Go Live
An on-site programming and training support group are available to ensure that any unforeseen issues are addressed immediately.
Key Program Success Factors
Experience has taught us that a successful implementation relies not only on our skills, but also on your involvement. Here's what your internal team can do to help ensure a timely and successful software implementation:
- Executive Management must lay the ground work by setting objectives and timetables
- Executive Management must provide accountability for meeting the established objectives
- Establish a steering committee with key managers from customer service, manufacturing, finance, and IT to set project scope and allocate resources with the ability to approve corporate policy changes.